Boston Senior Home Care
  • Boston, MA, USA
  • Full Time

Job Title:                    Senior Case Manager

Business Unit:            EOEA

Department:              Home Care

Reports to:                Program Manager

FLSA:                         Non-Exempt

Classification:            Regular Full-Time (35 hours)

Grade:                        D (Union Position)

Salary Range:             $42,295 - 50,135 (commensurate with experience)




The Senior Care Manager must possess advanced Case Management skills. S/he will serve as a resource, mentor and trainer to other care managers. S/he is responsible for both identifying issues important to the effective functioning of the team and discussing them with the Care Management leadership.  When new programs and policies are adopted, the Senior Care Manager will assist Care Management leadership with implementation.


Essential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job.  All other job duties are secondary functions. [TBD] 

  1. Assume primary responsibilities of a Home Care, Care Manager.
  2. In conjunction with Care Management leadership assist in orientation of new staff as well as training of Home Care CMs on new/revised policies and procedures.
  3. Serve as a resource, mentor and trainer to the Home Care Team.
  4. Perform other duties as assigned by Care Management leadership.


  1. Possess a sincere desire to promote the growth and development of Home Care, Care Managers.
  2. Possess strong mentoring skills.
  3. Possess strong working knowledge of program Policies & Procedures; business practices; agency's programs and community resources.
  4. Possess strong communication skills
  5. Proficient in agency computer programs.

Supervisory Responsibility:

This position does not have supervisory responsibilities. 

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The employee must be able to carry a 15 to 20 pound load
  • The employee is regularly required to talk or hear.
  • The employee is required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work: 

This is a full time position. Days and hours of work are Monday through Friday 9:00 a.m. to 5 p.m.


This position required up to 25% travel.

Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.

Required Education and Experience:

  1. Bachelor's Degree is required
  2. Two years' experience in elder care case management.
  3. Licensed Social Worker and relevant work experience preferred, but not required.  

Additional Eligibility Qualifications:

None required for this position

Work Authorization/Security Clearance

Must clear CORI background check 

AAP/EEO Statement:

Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce. 

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Boston Senior Home Care
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